Digital inclusion in older adults

Abstract

Various authors and international, regional and national institutions have identified the low or non-existent use of information and communication technologies and digital tools by older adults as a social problem, which limits their ability to solve their daily problems more efficiently and places them in a situation of digital exclusion. In order to solve this problem, this paper advances a project that promotes the digital inclusion of this population in Mexico. It is organized in five main sections: introduction, background and causes of the lack of use are presented; research questions and objectives are integrated; a theoretical framework, based on the cognitive and qualitative approach, Bandura's Social Cognitive Theory, Wilson's Behavioural Model and Davis' Technological Appropriation Model and Leontiev's ideas of appropriation; the following section explains various actions that have been carried out in Mexico and some motivational strategies are proposed: user study of needs and interests; pedagogical model based on experience; and diversification of learning coordinators; finally future actions and some reflections are presented.